For purposes of this Subchapter, the housing and home improvement service provider shall:

(1)           provide orientation, training, or supervision for volunteers assisting with housing and home improvement services;

(2)           refer individuals to federal, state, and local agencies for additional housing and home improvement services;

(3)           maintain records documenting financial and service activities for each individual or family receiving services;

(4)           request reimbursement from Division of Aging and Adult Services for actual project costs: administrative, labor, and materials, not to exceed one-thousand five-hundred dollars ($1,500) per home per program year;

(5)           provide opportunities for service recipients to voluntarily contribute towards the cost of services received;

(6)           maintain confidentiality of all records; and

(7)           maintain a listing of individuals or families waiting for housing and home improvement services.


History Note:        Authority G.S. 143B-153;

Eff. July 1, 2007;

Pursuant to G.S. 150B-21.3A, rule is necessary without substantive public interest Eff. September 6, 2016.