SECTION .0400 ‑ CONTESTED CASE PROCEDURES

 

 

20 NCAC 02A .0401         ESTABLISHMENT OF PROCEDURAL RIGHTS

The rules in 20 NCAC 1F .0300 establish contested case procedures for the Retirement Systems Division, with following amendments:

(1)           Informal resolution of the problem begins when a person calls, writes, or visits the state retirement system's office and describes the problem to a counselor/field representative;

(2)           If the problem is not resolved during this initial contact, the person will be referred to the administrator of the appropriate section;

(3)           If the problem is not resolved at this level, the person may discuss it with the Assistant Director of the Retirement Systems;

(4)           If the aggrieved person is dissatisfied at this point, he may discuss his difficulty with the Director of the Retirement Systems.

 

History Note:        Authority G.S. 150B‑23; 135‑6(f); 128‑28(g);

Eff. February 1, 1976;

Readopted Eff. September 21, 1977;

Amended Eff. October 1, 1993.