SECTION .0400 ‑ CONTESTED CASE PROCEDURES
20 NCAC 02A .0401 ESTABLISHMENT OF PROCEDURAL RIGHTS
The rules in 20 NCAC 1F .0300 establish contested case procedures for the Retirement Systems Division, with following amendments:
(1) Informal resolution of the problem begins when a person calls, writes, or visits the state retirement system's office and describes the problem to a counselor/field representative;
(2) If the problem is not resolved during this initial contact, the person will be referred to the administrator of the appropriate section;
(3) If the problem is not resolved at this level, the person may discuss it with the Assistant Director of the Retirement Systems;
(4) If the aggrieved person is dissatisfied at this point, he may discuss his difficulty with the Director of the Retirement Systems.
History Note: Authority G.S. 150B‑23; 135‑6(f); 128‑28(g);
Eff. February 1, 1976;
Readopted Eff. September 21, 1977;
Amended Eff. October 1, 1993.